Privacy Policy
1. Introduction
Effective Date: Jan 1st, 2026
Welcome to Dennis Auto Details INC.
We are committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Dennis Auto Details INC does NOT share customer opt-in information, including phone numbers, SMS consent, or consent records, with third parties or affiliates for marketing or promotional purposes.
All text messaging originator opt-in data and consent information remain strictly confidential.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Billing or physical address
Appointment details
Payment information (if applicable)
Communication preferences
SMS and email consent records
Non-Personal Information
IP address
Browser type
Device information
Website usage data
Cookies and analytics information
Customer Communication Data
Support inquiries
Appointment history
Service requests
Customer feedback
Communication records
2. How We Use Your Information
We use collected information to:
Provide and improve our services
Schedule and manage appointments
Process transactions and payments
Respond to inquiries and support requests
Send appointment reminders and service updates
Maintain consent and communication records
Improve website functionality and user experience
Protect against fraud and unauthorized activity
Comply with legal obligations
3. SMS Messaging & Compliance
SMS Program Terms
By opting into our SMS services, you agree to receive text messages related to:
Appointment confirmations
Appointment reminders
Customer support
Service notifications
Account-related updates
Message frequency may vary.
Opt-In & Consent
We only send SMS messages to users who have explicitly opted in through:
Website forms
Scheduling forms
Chat widgets
Written or verbal consent where permitted
We maintain timestamped records of all opt-in actions.
Consent to receive SMS messages is not a condition of purchase.
Opt-Out Instructions
You may opt out at any time by replying:
STOP
After opting out:
You will receive a confirmation message
No additional messages will be sent unless you opt in again
All opt-out requests are processed promptly.
Help & Support
For assistance, reply:
HELP
Or contact us directly:
Email: [email protected]
Phone: +1 858-295-7259
Carrier Disclaimer
Standard message and data rates may apply
Mobile carriers are not liable for delayed or undelivered messages
Supported carriers may include:
AT&T
Verizon
T-Mobile
Sprint
Regional wireless providers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers is permitted only for business operations such as:
Customer service
Appointment scheduling
SMS delivery services
All other use cases exclude SMS opt-in data and consent information.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information with:
Service Providers
Payment processors
Scheduling platforms
SMS delivery providers
Technical support vendors
All service providers are required to maintain confidentiality and data security.
Legal Requirements
We may disclose information if required to:
Comply with applicable laws
Respond to legal requests
Protect our rights or users
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred while remaining protected under this Privacy Policy.
5. Data Security
We implement reasonable security measures including:
Secure data encryption
Access controls
Authentication procedures
Security monitoring
Employee privacy training
Backup and recovery systems
While we strive to protect your information, no electronic transmission or storage method is completely secure.
6. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Analyze website traffic
Improve user experience
Remember preferences
Monitor website performance
You may disable cookies through your browser settings.
7. Your Rights & Choices
You may have the right to:
Access your personal information
Update or correct your information
Request deletion of your information
Withdraw consent for communications
Opt out of marketing emails
Opt out of SMS by replying STOP
To exercise your rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will:
Be posted on this page
Include the revised effective date
Continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you are a resident of California, you are granted specific rights regarding access to your personal information.
If you have questions regarding this Privacy Policy, contact us:
Dennis Auto Details INC
Website: dennis-auto-details.com
Email: [email protected]
Phone: +1 858-295-7259
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